Contract and Support
The flow after contracted
First of all
Thank you for choosing us and we are so excited to support you.
We will explain about the process from contract to start of use.
Kick Off
Success representative will have meetings with you and hear about how to use Repro App and also how to proceed in the future.
Initial Design Proposal
Based on the content of the interview at the time of kickoff, our Customer Success representative will formulate and propose the events and user profile to be tracked in Repro.
SDK Installation
We will ask you to install SDK based on the initial design proposal. For details on SDK installation, refer to Installing SDK.
See Development Guide for the details on development.
Training
After SDK installation, the customer success in charge will give a lecture on the operation method from the operation of the management screen.
Regular follow
After the training period too, not only will we be able to respond to your inquiries, but our customer success representative will also provide regular support for operating Repro.