Contract and Support
Premium Support Plan
What is a Premium Support Plan?
Premium Plan is a plan where one of our customer success members joins your operation team to work together on the application growth.
The details on this plan
Objective
By providing the in-app marketing know-how of the customer success in charge, we aim to be able to operate in-house.
Our Customer Success team will be supporting you with providing the in-app marketing know-how, to aim for that you can utilize those know-how to operate ,eventually, without our support.
The examples of Know-how
- To improve Retention rate, or CVR
- To analyze from the result of marketing campaign, or Magic number
- The values of standard in the same industry
Regular Meeting
We will offer monthly regular meetings where we can have discussions, based on the agenda given by you.
The examples of discussions
- To find the challenge from the result of the analytics
- About marketing campaigns to conduct
- About the result of marketing campaigns
How to use
Please contact our Customer Success representative for more information as it is a paid plan.
Operation Agency
We offer another support service, please see the Repro Management Agency overview for more information.