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"Didn't start screen recording because it is prohibited" logged to the console

I see the message "Didn't start screen recording because it is prohibited"

This message appears when the screen recording was prohibited in the following cases:

  • The device is not supported
  • The app has reached its screen recording limitation
  • Screen recording has been turned off


The device is not supported

=> Please refer to our System requirements page for supporting devices.

The app has reached its screen recording limitation

=> Please check the recording availability from your dashboard

Screen recording has been turned off

=> Please check the setting from “Settings > Tracking & Recording”

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