I see the message "Didn't start screen recording because it is prohibited"
This message appears when the screen recording was prohibited in the following cases:
- The device is not supported
- The app has reached its screen recording limitation
- Screen recording has been turned off
The device is not supported
=> Please refer to our System requirements page for supporting devices.
The app has reached its screen recording limitation
=> Please check the recording availability from your dashboard
Screen recording has been turned off
=> Please check the setting from “Settings > Tracking & Recording”